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Terms of Service

This website is operated by graceaa.com. By accessing our site or making a purchase, you agree to these Terms of Service ("Terms"), which govern your use of our services, including all information, tools, and products available here.

If you do not agree to these Terms, please do not use our site. We may update these Terms periodically by posting changes on this page. Your continued use of the site after changes are posted constitutes acceptance of the updated terms.

1. Eligibility & Responsibilities

  • You must be of legal age in your jurisdiction to use our services. If you allow minors to use the site, you take full responsibility for their actions.
  • You may not use our site or products for illegal purposes, violate applicable laws, or transmit harmful content (e.g., viruses).
  • Breaching these Terms may result in immediate termination of your access to our services.

2. Services & Pricing

  • We reserve the right to refuse service, modify or discontinue products/services, and change prices without notice.
  • Product images and colors are displayed as accurately as possible, but we cannot guarantee exact matches with your device's display.
  • We are not liable for any disruptions, price changes, or service modifications.

3. Orders & Account Information

  • We may limit or cancel orders at our discretion (e.g., for suspected fraud, pricing errors, or limited stock).
  • You must provide accurate, up-to-date billing and shipping information. Failure to do so may delay or cancel your order.
  • For returns or refunds, refer to our separate Refund & Return Policy.

4. Site Information & Third Parties

  • Site content is for general reference only. We do not guarantee accuracy, completeness, or timeliness of information.
  • Our site may include links to third-party websites or tools. We are not responsible for their content, policies, or services.
  • You use third-party tools at your own risk and should review their terms separately.

5. User Content

If you submit comments, ideas, or other content ("User Content"), you grant us a worldwide, royalty-free license to use, publish, or modify that content for business purposes.

You are solely responsible for User Content, which must not infringe third-party rights, contain harmful material, or be misleading. We may remove content that violates these Terms.

6. Disclaimers & Liability

Our services and products are provided "as is" without warranties of any kind (express or implied). We do not guarantee uninterrupted, error-free service or accurate results from use of the site.

We shall not be liable for direct, indirect, or consequential damages arising from your use of our services. This limitation applies to the maximum extent permitted by law.

7. Indemnification & Termination

  • You agree to indemnify us against claims, damages, or legal fees arising from your breach of these Terms or violation of third-party rights.
  • We may terminate your access to services immediately if you violate these Terms. You may terminate by ceasing use of the site.
  • Obligations incurred before termination (e.g., payment) remain in effect.

8. Governing Law & Contact

These Terms are governed by the laws of Hong Kong. Our Privacy Policy (incorporated herein) governs your personal information.

For questions about these Terms, contact us:

  • Company Name: VOLANTAR TRADE LIMITED
  • Email: support@graceaa.com
  • Address: ROOM 12, 6TH FLOOR, THE CLOUD, 111 TUNG CHAU STREET, TAI KOK TSUI, HONG KONG